John Lloyd ACW Humor

Any one who've worked before in a call center or currently working (naman!) will definitely be able to relate on this. As in, sobra! LOL

More about ACW or After Call Work here

KFC - Call Center Christmas TVC

Nice one KFC! Ito ang dapat tularan (not the viral vid with the beki rep who made fun of the customer). The rep maintained professionalism, even though he knew it was his mother. I wouldn't go to the technicalities of the call, he didn't provide the total bill, but that's just me! LOL (TVC time constraints and too technical perhaps)

This is the best KFC Holiday TV ad. And the guy's cute, so...


YouTube URL

Congratulations to Dell Dance Crew

Congratulations to Dell Dance Crew for bagging the 2nd Place in the 2011 HRCC Dance Icon


YouTube URL

Outsourcing to ride out global gloom

A reason to cheer me up for a bit. I was a bit worried about the industry since the economic crisis in the US started.

But nah, I'm still looking forward to get out of the country before 2012.

Article by Agence France-Presse of The Inquirer.

Outsourcing to ride out global gloom

Raul Olivo

Raul Olivo is a Venezuelan actor.

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CCAP Annual Call Center Conference & Expo 2008

Watch out for the CCAP Annual Call Center Conference & Expo 2008, the international mega event that combines an industry conference tackling the major issues and trends, a training and development program for contact center professionals, an exhibit of the latest products and solutions, and a job fair for industry professionals and fresh graduates.

http://www.ccap.ph

Cancel or Allow?

Haha! Laughed out loud with this one!

Dyahe nga ito whenever I'm doing a remote assist troubleshooting with a customer on Vista! More-more sa pag-Cancel or Allow! My gass!! Every operation/task, permissions! Nyahaha!