Actually, I'm in my 3rd and last phase of training at work. Sobra akong nahirapan during the second phase that's why I didn't bother blog about it at all!
Sobrang liit sales ko during that phase, a few hundred dollars less than the target quota. Excellent call behavior and AHT ang reason why I moved to the 3rd phase. Nahks!
This is actually our third day, sobrang over man powered kaya halos 1 call per agent lang ang pumasok last Monday and yesterday.
Two calls lang ako today, both with sales. Isang annual support plan and the second, a one-time support plan. Both issues resolved as usual, hehe!
Mas mataas quota for this phase ($1,500) but our TL said it is attainable since most customers are calling because they need something from us. Taray!
